Department of Infrastructure, State Government of Victoria, Australia.

Taxi and hire vehicle customers

This section contains information for Taxi and hire vehicle customers.

Feedback and complaints - an online form for contacting the Victorian Taxi Directorate.

Taxi fares in Victoria - details fares across the state and other charges.

Taxi Services Customer Charter - includes customer rights and responsibilities.

Multi Purpose Taxi Program - making it easier for Victorians with a severe and permanent disability to afford taxis.

Booking a wheelchair-accessible taxi

Taxi accessibility - making taxis accessible to all members of the community.


This Department of Transport webpage is subject to copyright restrictions. To locate this page electronically, simply visit the Department's Internet site www.transport.vic.gov.au and type the page title of this document into the search box.