Taxi and hire vehicle customers

Booking a taxi - information on how to book a taxi.

Feedback and complaints - an online form for contacting the Victorian Taxi Directorate.

Prepaid taxi fares - information about prepaying your taxi fare between 10 pm and 5 am.

Taxi fare estimator - an online tool for estimating the cost of your taxi trip.

Taxi fares in Victoria - details fares across the state and other charges.

Taxi Services Customer Charter - includes customer rights and responsibilities.

Multi Purpose Taxi Program - making it easier for Victorians with a severe and permanent disability to afford taxis.

Booking a wheelchair-accessible taxi

Taxi accessibility - making taxis accessible to all members of the community.