Public transport publications

This page lists Department of Transport public transport publications. Some can be downloaded or viewed directly from this page. Others can be ordered from Information Victoria.

Publications on this page

• Addressing transport disadvantage: A status report
• Transport Demand Information Atlas for Victoria 2008
• Accessible Public Transport in Victoria Action Plan 2006-12
• Meeting our Transport Challenges: Connecting Victorian Communities
• Track Record quarterly and monthly performance bulletins
• TravelSmart newsletter
• Melbourne's Public Transport Map
• Customer Service Charters
• Linking Melbourne: Metropolitan Transport Plan
• Review of Arrangements for Authorised Officers Employed by Public Transport Operators
• 2002 Independent Audit of the Automatic Ticketing System
• 2001 Independent Audit of the Automatic Ticketing System

Improving Options & Reducing Barriers - Addressing Transport Disadvantage: a Status Report Released: April 2008 This report summarises the Brumby Government's current initiatives to address transport disadvantage and outlines a way forward for debate and action, so that we can build on a strong system and continue to increase opportunities for all Victorians Improving Options & Reducing Barriers - Addressing Transport Disadvantage: a Status Report (PDF, 1.5 MB, 12 pp.)

Transport Demand Information Atlas for Victoria 2008 Released: February 2008 The Transport Demand Information Atlas seeks to compile reliable and recent data relating to key aspects of the passenger and freight tasks. It uses Census data, other data published by the Australian Bureau of Statistics, survey data commissioned by the Department, and time use analysis by Melbourne University economists.

Accessible Public Transport in Victoria Action Plan 2006-12 Released: September 2006 Accessible Public Transport in Victoria Action Plan 2006-12 provides a long term strategy for delivering accessible bus, train, tram and taxi services throughout Victoria. Accessible Public Transport in Victoria Action Plan 2006-12

Meeting our Transport Challenges: Connecting Victorian Communities Released: May 2006 Meeting Our Transport Challenges: Connecting Victorian Communities provides a strategic plan for Victoria’s transport system and outlines the Government’s short, medium and long-term transport priorities. Meeting our Transport Challenges: Connecting Victorian Communities

Track Record 34: Victoria's train, tram and bus services: quarterly performance bulletin January to March 2008 The Department has released issue 34 of Track Record, the Director of Public Transport's quarterly bulletin. It reports on the performance of Victoria's train, tram and bus operators from January to March 2008 Track Record 34, January - March 2008 Also available is the monthly performance bulletin. See Track Record for previous quarterly bulletins and monthly bulletins.

TravelSmart newsletter Released every two months The TravelSmart newsletter contains information about the travel demand management initiatives as well as related transport issues. It is available from the TravelSmart website.

Melbourne's Public Transport Map Available online Melbourne's Public Transport Map provides an easy-to-use guide to the latest metropolitan train, tram and bus routes. An electronic version of the Melbourne Public Transport Map is available from the Metlink website.

Customer Service Charters Released: May 2005 Victoria's major train and tram operators are required to have Customer Service Charters that clearly define their responsibilities and obligations and provide important information and advice to customers. More details are available from the Customer Service Charters webpage. Online versions of the Yarra Trams, Connex trains and V/Line trains charters are also available.

Linking Melbourne: Metropolitan Transport Plan Released: November 2004 Linking Melbourne: Metropolitan Transport Plan is an integrated transport plan for the management and development of Melbourne's transport system. The Plan considers personal travel - walking, cycling, trains, trams, buses, taxis, cars and motorcycles - as well as the movement of freight via roads, rail and ports, outlining strategies and actions for the next 4–5 years. Linking Melbourne: Metropolitan Transport Plan

Review of Arrangements for Authorised Officers Employed by Public Transport Operators Released: October 2003 In May 2002, the Victorian Parliamentary Law Reform Committee released a report on its inquiry into the Powers of Entry, Search, Seizure and Questioning by Authorised Persons. This included examining the powers of public transport ticket inspectors, resulting in 19 recommendations specifically relating to reforming the powers exercised by Authorised Officers employed by public transport operators. In response, Government commissioned a review by independent consultant, Rob McQuillen. Review of Arrangements for Authorised Officers Employed by Public Transport Operators Final Report (PDF, 151 KB, 46 pp.) Appendix 1 Powers of Authorised Officers (PDF, 13 KB, 4 pp.) Appendix 2 Victorian Parliamentary Law Reform Committee Report (PDF, 12 KB, 4 pp.) Appendix 3 Accreditation Requirements (PDF, 15 KB, 5 pp.) Appendix 4 Code of Conduct Note: the version of the Code of Conduct appearing in Appendix 4 has been superseded. For an up-to-date copy, visit the Code of Conduct for Authorised Officers webpage. Appendix 5 Privacy Guidelines (PDF, 34 KB, 11 pp.) Appendix 6 Identification Card (PDF, 89 KB, 2 pp.)

2002 Independent Audit of the Automatic Ticketing System Released: March 2003 Downie Consulting was commissioned by the State Government in 2002 to undertake an independent audit of Melbourne's Automatic Ticketing System. Independent Audit Melbourne Metropolitan Public Transport Automatic Ticketing System (PDF, 299 KB, 66 pp.)

2001 Independent Audit of the Automatic Ticketing System Released: May 2001 The Miller Network Group was commissioned by the Department of Infrastructure to undertake an independent audit of Melbourne's automated ticketing system in May 2001. The audit comprised the collection and analysis of data on the operational state of ticketing equipment and a review of the Automated Ticketing System contracts. Independent audit: automatic ticketing system report (PDF, 270 KB, 45 pp.) Attachment 1: Underlying objectives of the service contract (PDF, 105 KB, 2 pp.) Attachment 2 (a): Equipment availability excluding billable maintenance incidents (PDF, 238 KB, 1 p.) Attachment 2 (b): Equipment availability including billable maintenance incidents (PDF, 32 KB, 1 p.) Attachment 3 (a): First ticket vending machine (TVM) timeline audit survey - Prahran (PDF, 34 KB, 6 pp.) Attachment 3 (b): Second ticket vending machine (TVM) timeline summary - Toorak (PDF, 42 KB, 9 pp.) Attachment 4: Automatic ticketing system field surveys report (PDF, 270 KB, 37 pp.)