Help
This section provides help for people using the Department of Transport website.
Information on this page
Structure and navigation
Our webpages consists of several key components:
- Banner and ancillary navigation - allows navigation to key pages and the opportunity to do a search of the website from every page.
- Breadcrumb - shows a path through the menu system back to the current section homepage.
- Left hand main navigation - show the major sections of the site and expands to show subcategories.
- The content section - where the main information is found.
- The right content section - which contains links to related information and documents (this does not appear on all pages)
- The footer - contains links to information about the site and the date the page was last reviewed.
Finding information
You can search for documents by typing in words or a phrase in to the search box located at the top right of each webpage. You can also conduct an
advanced search which allows you to search a range of information sources, with different inclusions or exclusions.
Other resources include:
Printing webpages
The navigation areas (including the banner, left hand navigation and footer) are automatically removed when you print webpages. This allows the page's content to be printed correctly on A4 paper.
Using the 'Print this page' button, located in the top right of the content area, produces the same results as using your browser's print command.
Browser compatibility
The Department of Transport uses
Internet Explorer version 6.0 however the site has been tested on modern browsers including Firefox and Safari. Web browser software capable of rendering cascading style sheets is needed for optimal viewing. If you experience problems not related to your PC, communications line or Internet Service Provider, please
contact us for assistance.
PDF files
Some documents on this site are presented as PDF files. To view them you will need a PDF viewer program installed on your computer.
| Visit the Adobe website to download the free Adobe Reader from the Adobe website or talk to your IT service provider for assistance with the software. There are other software options available. |  |  |
The
Adobe Accessibility Resource Center provides tools and information to help make Adobe PDF files accessible to users with visual disabilities. It contains accessibility tools which convert Adobe PDF documents into HTML or plain text which can then be read by a common screen reading programs. All links going to PDF files are clearly identified.
If you can not access PDFs, please
contact us for access to an alternative version of the information.
Information in other languages
Do you need information in another language? See our
Multilingual Information Line page for more information.
Accessibility
We have not found solutions to all accessibility issues on this website. However, we have designed the site to cause as few problems as possible, using W3C accessibility guidelines. If you require any further information please contact us on (03) 9655 8812.
Accessibility features on the site include:
- Use of alternative text on all images (except those used only for borders and spacing)
- Use of introductions and/or meaningful titles for tables
- Use of bulleted or numbered lists
- Use of layout tables limited
- Use of JavaScript limited
- Use of upper case words limited
- Use of PDF files have been limited as much as possible
Use of Microsoft Office files (Word, Excel and PowerPoint) have been kept to a strict minimum on this site and are used only where content is aimed at a particular audience. If you cannot access these files with your current software, it is possible to download free viewers from the
Microsoft Office Downloads page. If you are in a workplace environment please consult with your IT people before attempting to install new software.