Privacy statement
The Department of Transport is committed to protecting personal and sensitive information consistent with the principles set out in the
Information Privacy Act 2000 (Vic.).
Information on this page
Application of this privacy statement
This privacy statement applies only to the Department of Transport website and not to any website to which the Department of Transport website provides a link.
Use and disclosure of personal information
The Department of Transport requests you to provide personal information only for the purposes of responding to your feedback or to provide you with a subscription to the department's newsletter mailing lists. The purpose for collecting personal information is to provide feedback and answer queries that you have in respect of a particular site or the information you are trying to obtain. The department will only use and/or disclose information for these purposes. It is possible for you to provide feedback without providing personal information although if you do this we are unable to respond to you about your feedback or query.
Personal information that is collected by the department will be used by and disclosed to Victorian Government employees or contractors whose duties require them to use it. Such employees and contractors are required to protect and handle your personal information in accordance with the
Information Privacy Act 2000 (Vic.).
Access to and correction of personal information
You may access any personal information that the Department of Transport may have collected about you. You may also have your personal information corrected if you can establish that it is not accurate, complete or up to date. The department's Web Manager may be contacted about access to, and correction of, personal information collected by the website:
by
emailing the Webmaster
or by post at:
Web Manager
Department of Transport
GPO Box 2797
Melbourne VIC 3001
The Privacy Officer for the department may also be contacted about access to, and correction of, personal information collected by DOI or for any questions or concerns you may have arising out of this privacy statement:
by telephone on 03 9095 4031 (9 am - 5 pm on weekdays except public holidays)
or by post at:
The Information Privacy Officer
Department of Transport
Executive & Legal Branch
GPO Box 2797
Melbourne VIC 3001
The privacy officer can also assist you with
Collection of personal information
It is intended that this website can be used anonymously. However, for some functions of the website the collection of personal information is necessary or unavoidable.
You will know if the department is collecting personal information from you because you will be requested to provide it. There are two exceptions to this.
- The first exception is where someone else provides the department with your personal information. The department cannot prevent this. However, you are entitled to access and correct any personal information about you collected by the department .
- The second exception is where the department collects statistics of website usage by analysing web server log files. Such statistics may qualify as personal information under the Information Privacy Act 2000 (Vic.). However, these statistics are not used to identify individual users of the website.
Internet use risks
You should be aware that there are risks in transmitting information across the Internet. However, the department takes reasonable steps to protect any personal information from unauthorised access once that personal information comes into its possession.
Visitor information
Visitor logs and cookies are used to gather statistical information about the use of this website. These tools provide the department with general data including number of visits, pages viewed, browser type, how the site is navigated, sections of the website visited and other website usage information - without identifying individual users. No attempt will be made to identify you or your browsing activity. This information will only be used to update and improve the site.
This website uses first party cookies. A cookie is a small piece of information (a text file) that a web server can place temporarily on your hard drive or web browser. It is used by your browser to identify the pages that you have visited on our site. A cookie is uniquely yours and can only be read by the server that gave it to you. A first party cookie is that which is created by the website you are currently visiting. Note that the Cookie will remain on your computer as a record for future visits to this website.
In using cookies, the department does not record any personal information, collect names or details of commercial transactions. You can configure your browser to notify you when you receive a cookie, providing you with the opportunity to either accept or reject it. You can also refuse all cookies by turning them off in your browser, or delete all cookies from your computer if required.
The department uses standard web analytics software packages to analyse its web server log files to track web site usage. "Clickstream" data is gathered when monitoring computer browsers in relation to the path website visitors take while moving within the website. In this instance, individuals are not identified only unique browsers.