Multi Purpose Taxi Program terms and conditions

This page provides information on the terms and conditions for the use of Multi Purpose Taxi Program (MPTP) cards in Victoria.

1. The MPTP membership card can only be used by the person whose details are printed on the card.
2. The MPTP membership card can only be used for travel in taxi-cabs that have a licence to operate in Victoria, or with interstate vouchers from the Victorian Taxi Directorate (VTD) in interstate taxi-cabs.
3. The MPTP member must be travelling in the taxi to receive the subsidy for that trip. Carers, companions or family members may travel in the taxi with the MPTP member.
4. Only one subsidy applies to any single trip.
5. The MPTP membership card is not transferable and must not be used by anyone other than the member whose details appear on the card.
6. The MPTP membership card cannot be used to send parcels or packages in a taxi-cab.
7. Other than during a taxi trip, the MPTP member or carer must keep the card in their possession at all times.
8. MPTP membership does not guarantee that appropriate taxi transport will be available on request.
9. The MPTP membership card cannot be used with any other transport concessions or subsidies. If a trip or part of a trip is covered by insurance, for example, by the Transport Accident Commission, or paid for by any State or Commonwealth department or agency, the MPTP card cannot be used.
10. MPTP membership will be cancelled if the member's circumstances change and he or she stops being eligible.
11. The MPTP member who has been given an exemption from eligibility or the annual subsidy cap may have that exemption withdrawn, cancelled or amended.
12. The MPTP member must report inappropriate or suspicious use of a MPTP membership card to the VTD as soon as possible.
13. The MPTP member must report the loss or theft of a MPTP membership card to the VTD as soon as possible.
14. MPTP membership may be cancelled if a member does not comply with these terms and conditions. The VTD may also take legal action.
15. It is understood that the applicant or the Authorised Representative understands and accepts the terms and conditions of MPTP membership when they sign an application form.